One thing is certain. We are touching on an issue that is of importance to food bloggers. Judging by the length and passion of the responses, this is an important issue for you all. I believe in the openness of the blogosphere and I am glad that we can explore this together to make it better.
A lot of the feedback in the comments was certainly positive. Thanks to all of you who had kind words and encouragement. Before I dive into the more technical aspects of voting, I want to let you all know that I am heartened by what seems like the majority of you who feel like a winner regardless. You confirmed that these contests aren’t just about the prize. They are also about the challenge, the free stuff you get at the outset, the camaraderie, the exposure to new readers, and the fun that you have.
Thanks to everyone for your candor. Sometimes the hardest things to say are the most important things to say. I appreciate everyone’s candor and want to be sure to respond in kind. Certainly, I view this as an opportunity for everyone to understand each other better. Similarly, it is an opportunity for us to make our challenges work better.
I have considered mashing up all of your comments. While threads of consensus certainly marble through the dialogue, for every point that any of us made in this, someone else made a completely valid counterpoint. Might getting us all to agree be like herding cats? Probably. If it wasn’t my busiest two weeks of the year, I would do a mashup. But, alas, I’d like to see my wife tonight.
If one consensus could be drawn from the comments thread, it would be that we should have multiple methodologies to determine a winner. We had been moving toward that, but let me make it official. Going forward, we are going to have at least two equal winners and in some cases three. Due to costs, I will probably need to do away with runners-up prizes. But, if we use multiple methodologies to select multiple equal champions, that seems like the best of all worlds. Besides, let’s face it … in any challenge, especially this Iron Foodie, there are a lot of excellent submissions that deserve to win. So, if we provide for multiple channels to become winner, we will merely be acknowledging the good work of several deserving challengers, all to be considered equal winners. Next year, we won’t be selecting an Iron Foodie. We will be selecting a few Iron Foodies. Going forward, we will use at least 2, if not 3, of the following methodologies for every contest that includes an open poll. If we don’t have an open poll on a given contest, then we will use just one methodology.
1. Winner chosen by internal contestant vote.
2. Winner chosen by poll.
3. Winner chosen by us, a partner or independent judge(s)
Question: For those who think we should do away with the open voting, does it go far enough for you if we make the open voting winner equal to the winner selected by the challengers or a judge? Or, do you think we should make the open voting winner the runner-up?
Some Guidelines for me going forward. I had a few “a ha” moments reading through the comments:
1. Make sure that the challenge is as challenging as possible, so that everyone can flex their creative muscles. We did that with the Iron Foodie, but many of our previous challenges have been open ended and not conceptually challenging. What is clear from reading the comment thread is that many of the bloggers enter challenges for the challenge, not the prize.
2. Always ship the goods at the outset of the challenge (which we have always done anyway), so that everyone wins in a small way, at a minimum. This is important.
3. Make sure that our messaging is 100% consistent top-to-bottom. The Foodie Blogroll and I had extensive planning and implementation dialogue. The implementation part took an incredibly large amount of time and excruciating attention to detail. FBR and I did mess up one detail that turned out to be very important to you all … where the poll was to be hosted. FBR and I always intended for the poll to be on my site, but after a few of you pointed out the specific emails, it is clear that we did miscommunicate that to you. We are very sorry for the mixed signals.
4. We need to explore improved technologies for the polls in 2011. Some mentioned ISP blockers (something that is completely over my head) and that you can vote multiple times from your smart phone because the IP changes. I didn’t realize these things exist. Next year we will explore how to tighten up the technologies.
My Thoughts Different Methods of Voting
Open Voting
Most of the time, the “right” winner is selected. And, that is looking to be the case in this Iron Foodie challenge. As of this writing, La Buona Cucina is in the lead and, unless something changes quick, will win. The quality of submissions in this challenge was extremely impressive. La Buona Cucina is certainly a “right” winner. It wasn’t the recipe that I voted for, but it is an amazing recipe. I can’t imagine anyone arguing with a straight face that La Buona Cucina isn’t a plausible “right” winner. I do feel that while this doesn’t prove that the poll is fair, it does slightly redeem its status as a reasonably decent arbiter of best submission. I hear you loud and clear that it can be manipulated, but it is also not woefully flawed. It is somewhere in between.
After thinking about it for a bit, and even considering doing away with the open voting polls, I will be straight up in that the open voting poll is a very important part of the contest for us. For all the time and money that we put into the challenges, the poll is one of the important benefits to us. (to be clear, building relationships and trust with you all is the paramount goal for me, and that is why I want to make sure that we evolve so that this works best for all). While I will diminish the poll’s prominence, they do need to stick around. To be clear, we have never and will never do a poll where visitors are encouraged to come back daily or vote as many times as they want. I am committed to running contests that reward excellent work … and a repeat-visitor type poll is repugnant to me and completely off the table. We have never done that and never will.
Winner Selected by Marx Foods
We did this a fair bit in the beginning, but it is a lot of work and over our head. That’s why we have avoided it lately. But, maybe we need to suck it up. I know you are thinking: how difficult can it be? I can tell you with authority that it is agonizingly difficult. When a voter or a contestant judges the recipes, they can judge based on their own personal tastes or just on whim. Since we are the sponsor, we can’t do that if we want to maintain credibility. We have to pore over the entries. We need to weigh the complexity. We need to understand the cuisine, the technique, all of the ingredients. Frankly, none of us here are qualified to do that. There is no doubt that we know food really well. But, we principally know food from a production and logistics standpoint. Yes, everyone on my staff cooks. And, we understand the products. But sooooo many of you are sooo much more knowledgeable about cooking than we are. We aren’t professional chefs, expert judges or good food bloggers so we feel slightly awkward in the role of recipe judge.
Winner Selected by a non-Marx Foods judge
We do this from time to time and I think it works well. But, there are downsides to this as well. First of all, I would regard this as the least transparent method of judging. I completely trust the blogger judges that have helped me judge contests, but it is totally possible that they just threw the contest to their friend. No one would know. And, frankly, that would be their prerogative. I have considered having a panel of blogger judges, but the issue that I run into with that is the cost factor. Whenever we have a blogger judge, I always hook them up with something delicious from our store. The more judges the more expensive it gets … and eventually it could become cost-prohibitive. Am I wrong in assuming that I need to compensate judges for their time? Are any of you willing to judge contests for the prestige or maybe a token gift? Let me know. And, keep in mind that I am always looking for bloggers to partner with on contests. So, speak up if you want to do one.
A weighted average
We could create a weighted average, drawing in votes from many sources and assigning values to them. We have tried this and it worked in the past. My only concern is that it wouldn’t mitigate anyone’s concern about whether the open voting portion corrupts the results. For that reason, and the fact that weighted averages can get complex and detailed, I am inclined not to go that route.
Multi-round Contests
I think I want to get more into this next year. In fact, I already have a challenge like this planned. We would do a multi-round contest where a different methodology is used each round. So, in a three-round contest, the first group of challengers would be selected by open voting, then the next round would yield a smaller field via an independent judge and then I would choose the winner in the last round. Something like that. Certainly, we would not do multiple rounds of open-voting only contests.
In Conclusion
Everyone did certainly go all out for this challenge and developed some amazing recipes. And, despite the misgivings about the open poll, my reading of everyone’s comments and emails is that this was an overwhelmingly positive experience. I hope I am right. And, if I am not, well I hope that the changes that we make improve the collective positivity that these challenges are supposed to facilitate!
I hope you view this dialogue as ongoing. I do. I’d love to know what everyone’s thoughts are on the above. Please weigh-in again in the comments below. Or, reach out to me later. I am grateful for everyone’s candor, as it is helping us to be better. Your candor is the greatest gift you could give me. I am building this business for the long-haul, and I can’t do it without your honest feedback. So, please keep it coming.